We have updated our Privacy Policy to include new disclosures and choices to provide more clarity to our policies so that you can clearly understand how we process your information and what rights you have under privacy and data protection laws

Intro

Donors, Inc. is an online crowdfunding platform for Users to seek to raise funds for their own Campaigns and to contribute to the Campaigns of others. Campaign Owners offer Perks to Contributors in thanks for the Contributors’ donation of funds. Undefined capitalized terms in this policy shall have the definitions as set forth in our Terms of Use.

This Privacy Policy explains how Donors collects, uses/processes information we collect about you and how you can control the collection, correction and/or deletion of such information when you use our Website: https://www.donors.world/, including on a mobile device and related Services (the “Service“ or the “Services”) or any other service to which this policy is linked. Your use of our website and the Services is also governed by our Terms of Use posted at: https://www.donors.world/terms (“Terms“), which are to be read in conjunction with this policy.

Information We Collect

We collect information you provide directly to us, information from third parties, and information that we collect through automated means.

We may collect the following categories of information about you or your Use of the Services:

1. IDENTIFIERS: Registration information you provide when you create an account or a Campaign, enter a promotion, sign up for updates and newsletters from a pre-launch Campaign page, or link your profile on a third-party site or platform with your registered account, such as your name, country of residence, gender, date of birth, email address, phone number, username, and password.
2. COMMERCIAL INFORMATION: Transaction information you provide our third-party payments provider when you contribute, or contact Indiegogo for contribution status such as the last four digits of your credit card information shipping address, and phone number if you are making a Contribution for a Perk that needs to be shipped. Please note that in most cases, Donors cannot view or access all of the information you provide to us for compliance purposes, such as complete bank account numbers or government IDs, as this may be transmitted via automated means directly to the vendor that requires that compliance information.
3. FINANCIAL INFORMATION: Information you provide to our third-party payment processor when you create a Campaign including limited banking information, contact information such as your phone number, email address, mailing address.
4. COMPLIANCE INFORMATION: Information you provide to us that is used for compliance purposes when you make a Contribution or create a Campaign, such as your government ID, information needed for tax forms, or other information required by our third-payment processor.
5. INFORMATION YOU CHOOSE TO SHARE PUBLICLY:
   1. Information you provide in public forums on our site and applications
   2. Information sent directly to another User, post, or similar functionality, where we are permitted by applicable law to collect this information.
6. INTERNET, NETWORK or DEVICE INFORMATION:
   1. Information we obtain from a third party, such as a site or platform provider, about the use of our Site or Services on third-party platforms or devices.
   2. Location information, including provided by a mobile or other device interacting with one of our Sites or applications (including through beacon technologies), or associated with your IP address, where we are permitted by law to process this information.
   3. Activity information about your use, and the use by any person(s) you authorize through your account, of our sites and applications, such as the content you view or post, how often you use our Services, and your preferences.
   4. Usage, viewing, technical, and device data when you visit our Sites, use our applications on third-party sites or platforms, or open emails we send, including your browser or device type, unique device identifier, and IP address.
7. ANY MISCELLANEOUS DATA YOU CHOOSE TO PROVIDE:
   1. Professional or employment related data you provide or link to on our site;
   2. Legally protected classifications. For example, if you reveal gender in a public forum;
   3. Inference data about you;
   4. Physical characteristics or descriptions if you provide a photograph or video;
   5. Sensory information such as if you call and leave a voicemail; and
   6. Other information that identifies or can be reasonably associated with you.

You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may Contribute to a Campaign without creating an account to use our Services, but we will still need to collect certain information for compliance purposes in order to process your Contribution. In order to adjust your Contribution, save payment details for future Contributions, comment on a Campaign, or take most other actions on our Site, you will need to finish creating an account.

How we collect information

1. We collect information you provide to us when you access and use our website, request or purchase our Services, request information from us, register with us (including when you link your profile on a third-party site or platform with your registration account), participate in public forums or other activities on our sites and applications, respond to User surveys, or otherwise interact with us.
2. We collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms using one or more devices, whether or not you are logged in or registered.
3. We collect information using analytics tools, including when you visit our sites and applications or use our applications on third-party sites or platforms.
4. We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third-party services. Applicable law may require that you authorize the third party to share your information with us before we can acquire it.
5. If you access our Services through a third-party connection or log-in (like a social network),we may collect certain information from your social network profile. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use.

How we use this information

Consistent with applicable law and choices and controls that may be available to you, We may use information collected (including the categories set forth above) from you, or from devices associated with you:

1. To enable us to provide you with our Services, and to improve and promote our Services.
2. To communicate with you about your account or contributions on our Site and send you information or request feedback.
3. For our marketing and third-party marketing purposes: to send you targeted offers and promotions for our products and Services or third-party products and services.
4. Personalize the Services, content and experiences.
5. Operate, understand, optimize, develop, or improve the Services, our sites, applications, products, services and operations, including by performing User market research and using analytics tools.
6. Bug detection and error reporting.
7. Audit interactions on the Services including to measure the placement, frequency, efficacy and compliance of advertising and ad impressions.
8. Security, Fraud, and Legal Compliance, including to detect, investigate and prevent activities that may violate our policies or be illegal.
9. We may aggregate and/or anonymize any information collected through the Service so that such information doesn’t directly identify you. (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose and share such data with any third parties, including advertisers.

How we share your information with third parties

We may share the categories of information identified above for the following business and commercial purposes:

1. When you Contribute to a Campaign, we share your Contribution information with the Campaign Owner so that the Campaign Owner can, for example, send you Perks, provide you with customer service, conduct market research, and comply with our Additional Terms and policies. Please note that once we share your personal information with a Campaign Owner, the information received by the Campaign Owner is controlled by that company and becomes subject to the Campaign Owner’s privacy practices.
2. We also share certain types of Contribution information with necessary third parties for compliance purposes like payment processing or identity verification.
3. When you create a Campaign, we share some of the information you provide with necessary third parties for financial compliance purposes, such as preparing for Campaign disbursement or sending you tax forms. In order to comply with certain business disclosure requirements, we may share your contact information when a dispute arises.
4. When you elect to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services, or direct us to share your personal information with third-party sites or platforms, such as social networking sites. Please note that once we share your personal information with another company, the information received by the other company is controlled by that company and becomes subject to the other company’s privacy practices.
5. When companies perform services on our behalf, like targeted marketing and advertising via hashed information, and customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law.
6. When we share your personal information with third parties in connection with the actual or proposed sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our Users and third parties, to protect our rights and property and the rights and property of our Users and third parties, to comply with legal process (including to comply with national security or law enforcement requirements), or in other cases if we believe in good faith that disclosure is required by law.
7. When we share your personal information with your consent, including when you post personal information on public forums or blogs accessible to third parties.
8. We may also share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not directly identify you.

Your controls and choices

The laws in some jurisdictions require us to provide you with the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. Information for residents of certain jurisdictions is below. To the extent that those laws apply to you, your controls and choices may include any of the following:

1. Updating or deactivating your Donors account.
2. Choosing or changing your choices for subscriptions, newsletters, and alerts.
3. Choosing whether to receive offers and promotions for our products and Services from us, or offers for products and Services that We think may be of interest to you.
4. Choosing whether we share your personal information with other companies that would like to send you offers and promotions about their products and services.
5. Choosing whether you accept all cookies or other similar devices on our Site. Our Site does respond to do-not-track signals.
6. Controlling targeted advertising from many ad networks and partners; data exchanges; and marketing analytics and digital advertising and marketing service providers (by visiting the Digital Advertising Alliance).
7. Controlling whether you want us to access location information, such as by controlling or disabling location services on your mobile device’s settings menu.
8. Choosing to control targeted advertising you receive within applications by using the settings and choices made available to you on our Site, through your device(s), and browsers, and by opting out of interest-based ads.
9. Requesting removal of your personal information from a public forum on one of our sites or application.

Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and Services to you, and some of our Services may not be able to take account of your interests and preferences. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us at privacy@donors.world.

Who is the Data Controller?

Donors is the “data controller” of personal data collected by all of Donors, and We are responsible for deciding how personal data is collected, used, and disclosed. Campaign Owners may also be data controllers of certain data that you provide to Campaign Owners when you make a Contribution to a Campaign or through any of our other Services.

You should be aware that when you provide information to us using a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information We collect is covered by the Donors Privacy Policy only, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third party’s site or platform will not apply to our use of the information We have collected directly through our Site or Services. Please also keep in mind that our Site and Services may contain links to other sites not owned or controlled by us and We are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Site or Services and to read the policies of other sites that may collect your personal information.

Legal bases for use of your information & controls and choices

The laws in the Europe, America, Asia, Africa and some other jurisdictions require us to provide Users, to the extent those laws apply to such Users, with the following information:

LEGAL BASES FOR USE OF YOUR INFORMATION & CONTROLS AND CHOICES

The legal grounds for use and disclosure of personal information include any of the below reasons:

1. As necessary to perform our obligations under any contract with you, including to provide for Campaign disbursement, manage your Campaign or otherwise comply with the Donors Terms of Use.
2. On the basis of consent, such as to send you certain information, including marketing communications, to share your information with partners when you have requested We do that, or to collect and process your information for research purposes if you have Contributed to a Campaign, or otherwise agreed.
3. For our legitimate interests or the legitimate interests of others such as to ensure the security of our Sites, operate and improve our business and our Sites, respond to your questions, engage in certain marketing, make and receive payments, comply with our legal obligations, prevent fraud, conduct analysis, enforce our Terms, engage in a business change (e.g., sale, merger), to know the User to whom We are providing the Service, and to create anonymous data.
4. To protect the vital interests of the individual or others. For example, We may collect or share personal data to help resolve an urgent medical situation.

Controls and Choices:

1. In addition, Users in Europe, America, Asia, Africa and some other jurisdictions outside these regions have certain legal rights to obtain confirmation of whether We hold personal data about them, to access personal data We hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways (for example, if you opt out of the use of your telephone number for direct marketing, We might still decide to contact you by phone regarding potential fraud on your account).
2. Users in the Europe, America, Asia & Africa have the right to opt-out of all of our processing of their personal data for direct marketing purposes. To exercise this right, you may Make a Privacy Request at the top of this page.
3. The rights and options described above are subject to limitations and exceptions under applicable law. In situations in which We process personal data on behalf of our User, We may refer the request to the relevant User and cooperate with their handling of the request, subject to any special contractual arrangement with that User.
4. In addition to these rights, Users in Europe, America, Asia & Africa have the right to lodge a complaint with the relevant supervisory authority. However, We encourage you to contact us first, and We will do our very best to resolve your concern.

HOW WE PROTECT YOUR INFORMATION AND DATA RETENTION

The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect User information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable.

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. To dispose of personal data, We may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.

DATA TRANSFERS, STORAGE, AND PROCESSING GLOBALLY

We operate globally and may transfer your personal information to third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, We will take steps to safeguard the privacy of your personal information. Starting June 10, 2022 We are utilizing Standard Contractual Clauses (“SCC”) in our standard agreements.

Children’s privacy

People under 18 (or the legal age in your jurisdiction) are not permitted to use Donors on their own. Donors does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services. If you believe that a child has provided us with personal information, please contact us at privacy@donors.world. If we become aware that a child under age 13 has provided us with personally identifiable information, we will delete it.

We do not knowingly process data of any country residents under the age of 16 without parental consent. If we become aware that we have collected data from an any country resident under the age of 16 without parental consent, we will take reasonable steps to delete it as quickly as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

Exercising rights under other privacy laws

If you would like to exercise a right under a different privacy law, please use the pink “Make a Privacy Request” button at the top of this page or contact us here.

Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Sites and applications, or by other means, consistent with applicable law.

Contact us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at privacy@donors.world or chat our live support.

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